STAYING SAFE AT THE ROYSTON
We’re passionate about keeping everyone safe and ask for your support to help us do that. We are asking all our guests to take a lateral flow covid test the day before check in and if you test positive, please get in touch to postpone your visit. We will do all we can to rearrange your stay with as little drama as possible and can reassure you that you will not incur any booking amend fees.
For our safety and all our guests, we hope you won’t be offended that we will be checking everyone’s temperatures on arrival using a non-contact infrared thermometer. Any guests with a temperature of 37.8 and above will be unable to check in. Thank you in advance for your understanding.
Stay with us with confidence. The UK-wide ‘we’re good to go’ industry standard mark means that we are following government and industry COVID-19 guidelines, have a risk assessment in place and a process to maintain cleanliness and aid social distancing. We’re one of nearly 1500 businesses in Wales to receive certification so far.
KEEPING IT CLEAN
Cleanliness has always been a top priority and we’re committed to keeping it that way. All rooms will be deep cleaned and sanitised between each stay.
Hand sanitiser will be readily available throughout our guest house, so please help yourself as often as you need.
We’ll be adhering to guidelines and paying extra attention to all the commonly used items in your room by replacing all mugs, water bottles and glasses. We’ll be thoroughly sanitizing soap dispensers and wiping down light switches, coffee machines and door handles etc. until they’re squeaky clean.
You’ll see us more often in high traffic areas, cleaning and sanitising high touch items that need a bit of extra attention.
If you’re feeling unwell or have any coronavirus symptoms while at The Royston, we would ask you to please make your way home immediately and inform either Clive or Rob via text as soon as possible.